Sunday, May 3, 2020
Arrivals and Activities
| TIME | ACTIVITY | TRACK | LOCATION |
|---|---|---|---|
| 12:00 PM - 7:00 PM | Registration | -- | Broadway West Pre-Function |
| 5:00 PM - 5:30 PM | Exchange 101 | -- | Music Row 6 |
| 6:00 PM - 9:00 PM | Welcome Reception | -- | Broadway West Ballroom |
Monday, May 4, 2020
General Session with John Rich, Multi-platinum Hit Generator and Music Industry Leader
| TIME | ACTIVITY | TRACK | CPE CREDIT | LOCATION |
|---|---|---|---|---|
| 7:30 AM - 8:30 AM | Breakfast | -- | Broadway West Ballroom | |
| 7:30 AM - 8:30 AM | Knowledge Bar We are excited to invite you to join us while at Comdata Exchange to our Knowledge Bar. Knowledge Bar will take place during breakfast, lunch, breaks and after end of day sessions. Here is where you can ask any questions you thought of during the week that you would like some more explanation on or are wanting more information for. We are here to answer these for you! Our team looks forward to engaging with you! |
-- | Broadway West Prefunction | |
| 8:30 AM - 9:00 AM | Welcome & Business Update Speaker: John Coughlin, Group President, Corporate Payments |
-- | Broadway West Ballroom | |
| 9:00 AM - 10:00 AM | General Session with Keynote Speaker: John Rich, Multi-platinum Hit Generator and Music Industry Leader Whether through a raucous party anthem or a sober reflection on hard times in the heartland, Rich's ability to capture the American zeitgeist in song has made him one of the most successful and prolific entertainers in the music business today. And in 2011, Rich impressed Donald Trump and American TV audiences with his business acumen and leadership skills, winning NBC's The Celebrity Apprentice and raising $1.5 million for St. Jude Children's Research Hospital. |
-- | Broadway West Ballroom | |
| 10:00 AM - 10:10 AM | Break | -- | Move to Sessions | |
| 10:10 AM - 11:00 AM | Beyond Fuel: Best Practices Speaker: Justin King, SVP, Product and Innovation Comdata leadership will share Comdata's best-practice recommendations around Beyond Fuel needs and discuss the Comdata products designed to meet them. |
OTR Proprietary Fleet Solutions (with Merchants) | Cumberland 3 & 4 | |
| 10:10 AM - 11:00 AM | Technology Spotlight: Automated Expense Management Speaker: Jackie Sharpnack, Director, Product Development Filing expense reports is the worst part of the month for accounting teams and cardholders alike...until now. See a demonstration of Comdata's automated expense management tool, Expense Track. Learn how easy it can be for employees, approvers and accountants to code expenses, submit reports, file receipts and calculate mileage – all through an easy-to-use mobile app and cloud-based management portal. You can thank us later. |
Corporate Payments | CPE CREDIT | Cumberland 1 |
| 10:10 AM - 11:00 AM | Safeguarding Your Payments to Manage Risk and Protect Against Fraud Speaker: Meitra Aycock, SVP, Corporate Payments Operations Risk management and fraud protection are evolving every day in the payments industry. Is your organization evolving with them? As fraud continues to rise, it is imperative that organizations understand how they can help protect themselves. Join us as we dive into payment fraud, including the different types of fraud as well as how to best prevent them in your organization. |
Corporate Payments | CPE CREDIT | Cumberland 2 |
| 10:10 AM - 11:00 AM | Leadership Track | Leadership Development | Music Row 6 | |
| 11:00 AM - 11:20 AM | Break & Snacks | -- | Broadway West Prefunction | |
| 11:20 AM - 12:10 PM | OnRoad Closeup Speaker: Albert Mitchell, Senior Product Analyst OnRoad is Comdata's dual-sided card that gives drivers access to both company fuel and their personal funds. We're doing a hands-on, deep dive into the card, platform, and its mobile application. |
OTR Proprietary Fleet Solutions | Cumberland 3 & 4 | |
| 11:20 AM - 12:10 PM | Expense Management 102: Customer Panel: Exploring Comdata's Suite of Services Speaker: Victoria Rashead, Manager, Implementation/Support Expense Management You’ve done your homework and are ready to start using Expense Track. Come in and learn what to expect during Expense Track Implementation and hear best practices from our Customer Panel on how to get started on the right foot and make Expense Track a success. |
Corporate Payments | Cumberland 1 | |
| 11:20 AM - 12:10 PM | Vendor Enrollment: Where We Are and Where Are We Going? Speakers: Jack Sevier, Director, Product Development Bill Greer, Director, Vendor Enrollment Have you ever had a vendor tell you they could only accept card payments up to a certain amount, or they would need to add a ‘convenience’ fee for processing your card payment? If so, they are in violation of MasterCard’s ‘Honor All Cards’ rule, which has made it much easier to achieve vendor acceptance of card payments. During this session, we will discuss the basics of Honor All Cards, best practices for identifying non-compliance, and tips for educating vendors. |
Corporate Payments | CPE CREDIT | Cumberland 2 |
| 11:20 AM - 12:10 PM | EMV 2020 Speaker: Toby Sneed, Inside Sales Manager, Merchant Services Join us as we discuss EMV including equipment requirements, costs, liability shift for fraudulent transactions, and other aspects of the largest and most recent global initiative to fight fraud! |
Merchant Solutions | Acoustic | |
| 11:20 AM - 12:10 PM | User Experience: SUI for Enterprise and Mobile Discuss the future of payments, including themes such as mobile payments, electric cars, and telematics. |
Mastercard Large Fleet Solutions | Music Row 3 | |
| 11:20 AM - 12:10 PM | Leadership Track | Leadership Development | Music Row 6 | |
| 12:10 PM - 1:10 PM | Lunch | -- | Broadway West Ballroom | |
| 12:10 PM - 1:10 PM | Knowledge Bar We are excited to invite you to join us while at Comdata Exchange to our Knowledge Bar. Knowledge Bar will take place during breakfast, lunch, breaks and after end of day sessions. Here is where you can ask any questions you thought of during the week that you would like some more explanation on or are wanting more information for. We are here to answer these for you! Our team looks forward to engaging with you! |
-- | Broadway Prefunciton | |
| 1:10 PM - 2:00 PM | iConnectData 101 Speaker: Ricky Johnston, Director, National Account NAT Get ready for a closeup of iConnectData and our tips and tricks to make sure you can manage your business more effectively. |
OTR Proprietary Fleet Solutions | Cumberland 3 & 4 | |
| 1:10 PM - 2:00 PM | ICD Hands-On 201 Get ready for an advanced course, aimed at helping you with proactive alerts to manage your business more effectively. |
OTR Proprietary Fleet Solutions | Electric | |
| 1:10 PM - 2:00 PM | A Prepaid Primer: How to Save Money and Delight Employees with Our Prepaid Solutions Speaker: Don Ault, VP, Product Prepaid Do you know what a paycard is? Ok. What about incentive cards, or corporate disbursement cards? Come learn about all of Comdata's prepaid solutions and how these cards can save you company money and delight your employees. |
Corporate Payments | Cumberland 1 | |
| 1:10 PM - 2:00 PM | Technology Spotlight: Full AP Outsourcing Speaker: Josh Cypers, VP, Product & Strategy, NvoicePay If you aren't already exploring a full payment automation solution, you should. This session will be an introduction and demonstration of ASAP. This software lets you connect data from multiple financial systems into a single platform and make all payments (virtual card, check and ACH) in a single payment run, and with a single point of reconciliation. You also receive exception handling, payment risk mitigation, and supplier support services. So you can securely pay vendors, suppliers or individuals, all with a single payment process. If that doesn't sound like paradise, we don't know what does. |
Corporate Payments | CPE CREDIT | Cumberland 2 |
| 1:10 PM - 2:00 PM | New Product: Self Serv Speaker: Kevin Eckelkamp, VP Product Management, Merchant Solutions Spend some time with us to learn more about our self-service kiosk POS options! Developed to keep your customers satisfied with a faster buying experience! |
Merchant Solutions | Acoustic | |
| 1:10 PM - 2:00 PM | Leadership Track | Leadership Development | Music Row 6 | |
| 2:00 PM - 2:20 PM | Break | -- | Broadway West Prefunciton | |
| 2:00 PM - 2:20 PM | Knowledge Bar We are excited to invite you to join us while at Comdata Exchange to our Knowledge Bar. Knowledge Bar will take place during breakfast, lunch, breaks and after end of day sessions. Here is where you can ask any questions you thought of during the week that you would like some more explanation on or are wanting more information for. We are here to answer these for you! Our team looks forward to engaging with you! |
-- | Broadway Prefunction | |
| 2:20 PM - 4:10 PM | Trucking Industry Roundtables Speakers: Comdata's Leadership and Industry Leaders Comdata leadership will lead a panel with leading members from the trucking fleet community. |
OTR Proprietary Fleet Solutions Roundtables (with Merchants) | Cumberland 3 & 4 | |
| 2:20 PM - 3:10 PM | The Ins and Outs of Virtual Card Speaker: Jack Sevier, Director, Product Development You've heard the term "virtual credit card" buzzing around the finance industry but has anyone stopped to actually explain what a virtual credit card is and how it can benefit your company? Attend this session to explore the ins and outs of virtual credit cards, how they work and how they can turn your AP department into a revenue generator. |
Corporate Payments | CPE CREDIT | Cumberland 1 |
| 2:20 PM - 3:10 PM | MasterCoverage Financial Health Check Up Speaker: Matthew Mellen, Director, Account Management, Commercial, Co-brand, and Prepaid Issuers MasterCoverage can mitigate the risk you take with your company's financial health every day. Gain an understanding of MasterCoverage as representatives from MasterCard give an overview of the Benefits Guide. The guide contains detailed information about insurance and retail protection services which are available through MasterCoverage to diffuse issues before they occur. |
Corporate Payments | CPE CREDIT | Cumberland 2 |
| 2:20 PM - 3:10 PM | Leadership Track | Leadership Development | Music Row 6 | |
| 3:10 PM - 3:20 PM | Break | -- | Move to Sessions | |
| 3:20 PM - 4:10 PM | Pay for You: We've Made Many Changes in Pay For You. How do These Changes Affect You? Speaker: Kelly Fifarek, Senior Director of Operations Who doesn't love complimentary services? Our goal is to contact 100% of your vendors by utilizing a progressive set of payment options. Hear about how we help you convert more spend without any additional work for your staff - it's a win-win. |
Corporate Payments | Cumberland 1 | |
| 3:20 PM - 4:10 PM | The Future of Plastic Speaker: Jackie Sharpnack, Director, Product Management Get a better understanding of exactly what is happening in the Physical Credit Card world and how current trends are shaping the future of Purchasing and Travel & Entertainment card purchases as a new generation enters the workforce. |
Corporate Payments | CPE CREDIT | Cumberland 2 |
| 3:20 PM - 4:10 PM | Leadership Track | Leadership Development | Music Row 6 | |
| 4:15 PM - 5:30 PM | Knowledge Bar We are excited to invite you to join us while at Comdata Exchange to our Knowledge Bar. Knowledge Bar will take place during breakfast, lunch, breaks and after end of day sessions. Here is where you can ask any questions you thought of during the week that you would like some more explanation on or are wanting more information for. We are here to answer these for you! Our team looks forward to engaging with you! |
-- | Broadway Prefunction | |
| 6:00 PM - 9:00 PM | Old Smoky Distillery Attendees will be able to enjoy moonshine, beer and food including Nashville's own Prince's Hot Chicken. Live music will be on stage and outdoor games are available on green space. |
-- | Offsite Event |
Tuesday, May 5, 2020
Sessions and Activities
| TIME | ACTIVITY | TRACK | CPE CREDIT | LOCATION |
|---|---|---|---|---|
| 8:00 AM - 9:00 AM | Breakfast | -- | Broadway West Ballroom | |
| 8:00 AM - 9:00 AM | Knowledge Bar We are excited to invite you to join us while at Comdata Exchange to our Knowledge Bar. Knowledge Bar will take place during breakfast, lunch, breaks and after end of day sessions. Here is where you can ask any questions you thought of during the week that you would like some more explanation on or are wanting more information for. We are here to answer these for you! Our team looks forward to engaging with you! |
-- | Broadway Prefunction | |
| 9:00 AM - 10:30 AM | General Session: Fireside Chat on the Industry Speakers: Rebecca Brewster, Atri President Pat O'Donnell, NAT President ATRI's Rebecca Brewster will join us for a sit-down, fireside chat discussion on the state of the industry. |
OTR Proprietary Fleet Solutions (with Merchants) | Cumberland 3 & 4 | |
| 9:00 AM - 9:50 AM | CP Breakout During General Session Speakers: Rick Fletcher, President, Corporate Payments Meitra Aycock, SVP, Corporate Payments Operations |
-- | Broadway West Ballroom | |
| 9:00 AM - 9:50 AM | iConnectData Data Deep Dive Speaker: Phillip Reid, Senior Manager, Implementation and Training Join us as we take our iConnectData platform to the next level! In this session, we will discuss our New Card Ordering and New Maintenance functions, discuss our Alerts & Notifications feature, and take a deeper dive into how ICD helps you successfully manage your Corporate Purchasing platform. We’ll also be available to answer any questions that you may have. |
Corporate Payments | Cumberland 1 | |
| 9:00 AM - 9:50 AM | Prepaid Industry Review Speaker: Will Cambell, Mastercard Fueled by a widening market and a changing workforce, the prepaid market continues its growth trajectory. Join us as Mastercard shares intelligence on latest trends and demographics on who is using paycards and how the "Gig Economy" is affecting demand. Learn best strategies for leveraging industry trends for providing optimal solutions for your business and your employees. |
Corporate Payments | Cumberland 2 | |
| 9:00 AM - 9:50 AM | Dashboard Analytics: Onelook Speaker: Shweta Sah, Product Director Demo of Onelook / FleetAdvance. |
Mastercard Large Fleet Solutions | Music Row 3 | |
| 9:00 AM - 9:50 AM | Leadership Track | Leadership Development | Music Row 6 | |
| 9:50 AM - 10:40 AM | Product Roadmap - The Products You Know and More Speakers: Jackie Sharpnack, Director, Product Development Jack Sevier, Director, Product Development Come and learn about the different ways Comdata is changing the payments landscape. From enhancements to existing technologies to groundbreaking new products, the Comdata product team will give you insight into the new features available today, tomorrow, and BEYOND! |
Corporate Payments | Cumberland 1 | |
| 9:50 AM - 10:40 AM | Fintwist Paycards and OnDemand Pay Speaker: Don Ault, VP, Product Prepaid Fintwist! A Better Way to Pay Your Employees! Comdata recently launched, Fintwist, its innovative mobile financial services platform. Experience how Fintwist is setting a new level of expectations for what a payroll card program can be. In this session you will also learn about OnDemand Pay and how this feature improves employee satisfaction and retention. |
Corporate Payments | Cumberland 2 | |
| 9:50 AM - 10:40 AM | MC Fleet Product Roundtable Speakers: Kara Ferree, Managing RM Director Jennifer McClain, Managing RM Director Roundtable to discuss key needs for fuel management. |
Mastercard Large Fleet Solutions | Music Row 3 | |
| 9:50 AM - 10:40 AM | Leadership Track | Leadership Development | Music Row 6 | |
| 10:40 AM - 10:50 AM | Break & Snacks | -- | Broadway West Prefunction | |
| 10:50 AM - 11:40 AM | Fuel: Best Practices Speakers: Randy Morgan, COO Deborah Watson, VP NAT Operations and Customer Relations Comdata leadership returns to share our best-practice recommendations around fleet fueling needs and Comdata products designed to best manage them. |
OTR Proprietary Fleet Solutions (with Merchants) | Cumberland 3 & 4 | |
| 10:50 AM - 11:40 AM | Taking Advantage of the Comdata Hotel Discount Network Speaker: Terry Allred, National Account Sales Manager, CLC Lodging Interested in reducing your hotel expenses by as much as 20%? This product session will dive into how to leverage our hotel discount network to better control costs in your T&E program, including a case study from a current Comdata customer. |
Corporate Payments | Cumberland 1 | |
| 10:50 AM - 11:40 AM | Customer Panel Moderator: Lisa Kimbrough, Director, Operations Support We think we have the best payment solution stack out there, but don't take it from us. Hear from one of our customers who are using Comdata's full suite of payment solutions to automate and streamline their program. You will learn how utilizing the entire Comdata Suite of Services allows companies to save costs, and maximize efficiency. |
Corporate Payments | Cumberland 2 | |
| 10:50 AM - 11:40 AM | Leadership Track | Leadership Development | Music Row 6 | |
| 11:50 AM - 1:00 PM | Lunch | -- | Broadway West Ballroom | |
| 12:00 PM - 1:00 PM | Knowledge Bar We are excited to invite you to join us while at Comdata Exchange to our Knowledge Bar. Knowledge Bar will take place during breakfast, lunch, breaks and after end of day sessions. Here is where you can ask any questions you thought of during the week that you would like some more explanation on or are wanting more information for. We are here to answer these for you! Our team looks forward to engaging with you! |
-- | Broadway Prefunction | |
| 1:15 PM - 2:10 PM | iConnectData 201: Real-Time Connectivity Speaker: Ricky Johnston, Director, National Account NAT Today we're diving even further into best practices with ICD aimed at helping you with navigating proactive alerts and reports that can ultimately affect your bottom line. |
OTR Proprietary Fleet Solutions | Cumberland 3 & 4 | |
| 1:15 PM - 2:10 PM | ePayables Peer-to-Peer Roundtable Speaker: Meitra Aycock, SVP, Corporate Payments Operations The Exchange roundtables will provide you with the opportunity to hear how your peers are managing specific aspects of their payments program as well as share your own best practices. The topics for these small group discussions will include:Tactics for enrolling vendors into your epayables program |
Corporate Payments | Cumberland 1 | |
| 1:15 PM - 2:10 PM | Technology Spotlight: Automated Expense Management Speaker: Jackie Sharpnack, Director, Product Development Filing expense reports is the worst part of the month for accounting teams and cardholders alike...until now. See a demonstration of Comdata's automated expense management tool, Expense Track. Learn how easy it can be for employees, approvers and accountants to code expenses, submit reports, file receipts and calculate mileage – all through an easy-to-use mobile app and cloud-based management portal. You can thank us later. |
Corporate Payments | CPE CREDIT | Cumberland 2 |
| 1:15 PM - 2:10 PM | Technical Support and Customer Service Speaker: Kathy Hale, Director, Tech Support Merchant Services Come see the new TechSee Live Remote Support app! Our investment in new technology and our people means an improved customer experience with each call to our support team! |
Merchant Solutions | Acoustic | |
| 1:15 PM - 2:10 PM | Customer Panel Speakers: Monica Fallo, VP Enterprise Fleet Kara Ferree, Managing RM Director Jennifer McClain, Managing RM Director Fleet management best practices shared by 4 Comdata clients. |
Mastercard Large Fleet Solutions | Music Row 3 | |
| 1:15 PM - 2:10 PM | Leadership Track | Leadership Development | Music Row 6 | |
| 2:00 PM - 2:40 PM | Knowledge Bar We are excited to invite you to join us while at Comdata Exchange to our Knowledge Bar. Knowledge Bar will take place during breakfast, lunch, breaks and after end of day sessions. Here is where you can ask any questions you thought of during the week that you would like some more explanation on or are wanting more information for. We are here to answer these for you! Our team looks forward to engaging with you! |
-- | Broadway Prefunction | |
| 2:10 PM - 2:40 PM | Break & Snacks | -- | Foyer | |
| 2:40 PM - 4:20 PM | Fuel Tools Speaker: Jon Bernstein, VP, Strategic Initiatives This course is a hands-on deep-dive into all of the Comdata tools designed around fuel, including: FleetAdvance, Comdata OneLook, the all-new Fleet Manager app, and more. |
OTR Proprietary Fleet Solutions | Cumberland 3 & 4 | |
| 2:40 PM - 3:30 PM | Vendor Enrollment: Where We Are and Where Are We Going? Speakers: Jack Sevier, Director, Product Development Bill Greer, Director, Vendor Enrollment Have you ever had a vendor tell you they could only accept card payments up to a certain amount, or they would need to add a ‘convenience’ fee for processing your card payment? If so, they are in violation of MasterCard’s ‘Honor All Cards’ rule, which has made it much easier to achieve vendor acceptance of card payments. During this session, we will discuss the basics of Honor All Cards, best practices for identifying non-compliance, and tips for educating vendors. |
Corporate Payments | CPE CREDIT | Cumberland 1 |
| 2:40 PM - 3:30 PM | Technology Spotlight: Full Payment Automation Speaker: Josh Cypers If you aren't already exploring a full payment automation solution, you should. This session will be an introduction and demonstration of ASAP. This software lets you connect data from multiple financial systems into a single platform and make all payments (virtual card, check and ACH) in a single payment run, and with a single point of reconciliation. You also receive exception handling, payment risk mitigation, and supplier support services. So you can securely pay vendors, suppliers or individuals, all with a single payment process. If that doesn't sound like paradise, we don't know what does. |
Corporate Payments | CPE CREDIT | Cumberland 2 |
| 2:40 PM - 3:30 PM | PetroLeader - Work for You Speaker: Thomas Parker, Implementation Coordinator, Merchants See how others utilize this robust web portal which provides information and status checks for your business no matter where you are! |
Merchant Solutions | Acoustic | |
| 2:40 PM - 3:30 PM | Leadership Track | Leadership Development | Music Row 6 | |
| 3:30 PM - 4:20 PM | Safety First! Managing Risk and Protecting Against Fraud Speaker: Meitra Aycock, SVP, Corporate Payments Operations Risk management and fraud protection are evolving every day. Is your organization evolving with them? As fraud continues to rise, it's imperative that organizations understand how they can help protect themselves. This session will discuss the trends in risk management as well as the tools that Comdata offers to help protect our clients. |
Corporate Payments | CPE CREDIT | Cumberland 1 |
| 3:30 PM - 4:20 PM | The Ins and Outs of Virtual Card Speaker: Jack Sevier, Director, Product Development You've heard the term "virtual credit card" buzzing around the finance industry but has anyone stopped to actually explain what a virtual credit card is and how it can benefit your company? Attend this session to explore the ins and outs of virtual credit cards, how they work and how they can turn your AP department into a revenue generator. |
Corporate Payments | CPE CREDIT | Cumberland 2 |
| 3:30 PM - 4:20 PM | MC Fleet ICD Training Review short cuts, best practices and reporting for ICD users |
Mastercard Large Fleet Solutions | Music Row 3 | |
| 3:30 PM - 4:20 PM | Leadership Track | Leadership Development | Music Row 6 | |
| 6:00 PM - 8:00 PM | 5th Avenue Street Party Enjoy the evening filled with games, street food, and cocktails. Along with the carnival games, attendees can enjoy street performers and take in some local tunes. |
-- | 5th Avenue |
Wednesday, May 6, 2020
Sessions and Activities
| TIME | ACTIVITY | TRACK | LOCATION |
|---|---|---|---|
| 7:00 AM - 9:00 AM | Breakfast | -- | Broadway West Ballroom |
| 7:30 AM - 10:00 AM | Knowledge Bar We are excited to invite you to join us while at Comdata Exchange to our Knowledge Bar. Knowledge Bar will take place during breakfast, lunch, breaks and after end of day sessions. Here is where you can ask any questions you thought of during the week that you would like some more explanation on or are wanting more information for. We are here to answer these for you! Our team looks forward to engaging with you! |
-- | Broadway Prefunction |
| 9:00 AM - 2:30 PM | ExpenseTrack User Group Meeting | -- | Cumberland 3 & 4 |